About Us
Protection , Safety and Customer-First Service
MCS Security provides our well-practised security solutions to numerous sectors across the Perth metropolitan area, regional Western Australia and beyond.
Our Mission
To inspire and empower our people to provide superior quality security services that clients recommend, and employees are proud of.
Our Values define who we are and are at the core of our philosophy for the future.
- We are a leading security provider in Western Australia;
- We service an expanding range of sectors but are clear industry leaders in security provision to the Retail sector, Health Care, Concierge / Office, Events and Alarms / CCTV Systems sectors;
- We secure high-profile premises across WA, including:
- major shopping centre portfolios across WA;
- major hospitals;
- the iconic Perth sports stadium;
- numerous CBD office buildings
- mine sites and industrial premises;
- Our unwavering goal is to exceed client expectations by selecting the right people for each role, having them well-trained, supervised and supported;
- Our clients benefit from regular interaction with our roving Operations Managers and immediate access to our Support Systems and management team. Our entire business operates from Perth, including our support service operating 24/7, 365 days a year;
- Our management, OHS, and Environmental processes are ISO-certified.
We have been providing security solutions to our clients since 2012. Identifying a gap in the security industry, we aligned our services to meet our client’s future needs.
National Coverage
At MCS Security, we consistently advance our solutions to adapt and grow alongside our clients, both now and in the future. With our extensive national presence, we can provide solutions to customers of all sizes, regardless of location.
Quality System
As a reliable provider of security services across Australia, we prioritize industry compliance and approach our responsibilities with utmost seriousness.
At MCS Security, we go above and beyond to surpass client expectations with our highly selective recruitment, intensive training, and experienced management team.
MCS security is ISO certified:
– 9001 Quality Management
– 14001 Environmental Management
– 45001 OHS Management
We take immense pride in the quality of our dedicated staff, who exemplify professionalism in and out of uniform, reflecting our company’s core values. Each security guard prioritises customer service, ensuring every client and their customers receive exceptional support.
With extensive training in various crucial areas, our team is equipped to meet all your security needs, including security management, incident reporting, customer service, first aid, surveillance, risk analysis, and much more. At MCS Security, we are committed to delivering the highest service standard, ensuring our valued client’s safety and satisfaction.
Our employees undergo extensive training in these areas to guarantee exceptional service for all your security needs:
- Security Management
- Incident and report writing
- Public relations
- Customer service
- First aid
- Security alarm systems operation
- Court procedures
- Occupational Health and Safety
- Radio procedures
- Fire protection
- Risk analysis
- Surveillance
- Bag and vehicle search procedures
- Crime scene management and protection
Corporate Social Responsibility
Corporate Social Responsibility
Corporate Social Responsibility is essential and forms the basis of our daily operations. At MCS Security, we are committed to being responsible, ethical, and ensuring a safe workplace for all employees.
We recognize our obligation to our local communities and are dedicated to enhancing them by supporting local charities and safeguarding our environment for future generations.
We take pride in supporting the following organizations:
The Royal Children’s Hospital Melbourne, Vinnies CEO Sleepout, and GreenFleet.
Environment
To function efficiently in a variety of environments and social contexts, MCS Security understands the significance of incorporating environmental management into our business practices. By proactively working to reduce our carbon footprint, we aim to mitigate the impact of our operations on climate change.
We have accomplished this by: maintaining an environmental management system compliant with AS/NZS ISO 14001, adhering to legislative requirements, and subscribing to best practices, while also defining environmental targets and identifying areas for improvement.
Our vision
ISO Certifications and Accreditations
As a trusted provider of security services throughout Australia, we are committed to industry compliance and take our responsibilities seriously.
Our People
To foster long-term strategic partnerships, enhance our industry, and deliver significant value to our clients, we are focused on the development of our personnel at every level of our organization. We cultivate a culture that empowers our team members to think creatively, enjoy their work, and achieve remarkable outcomes.
By collaborating with MCS Security, we will implement this strategy in creating customized security solutions to protect your people, assets, and reputation.
